FAQ

Check out our Instagram for special discounts and sneak peeks of upcoming designs! @brightlife_apparel

• How do I care for my tee?
  Our shirts are all professionally screen printed and we recommend machine wash cold inside out. Tumble dry low or hang dry.
  
• How do I know my correct size?
  Please read all descriptions on each listing to verify the fit of that specific tee.
  
• When will my order ship? 
  We are a small business and as much as we would love to ship orders the same day that they’re received, that isn’t always possible! All orders ship within 2-4 days of purchasing.
  
• Where are you located?
  We operate out of the horse capitol of the world! Lexington, KY.
  
• Do you have a retail store location?
  We currently only sell our products online. Please email us for wholesale inquiries: [email protected]
  
• Do you offer local pick up?
  I’m sorry, we do not currently offer this service.
  
• Do you do custom orders?
  We do not offer custom orders, however if you follow us on Instagram, we frequently ask for input from my customers regarding colors and styles of upcoming designs. So  if you’re hoping to see a certain product  in the future you can comment and let us know!
  
• What is your return/exchange policy? 
  No returns. Exchanges due to incorrect sizing or garment defect can be made within 10 days of receiving your item. All sale items are FINAL SALE. Customer is required to pay return shipping fees in the event of an incorrect size. As soon as your item is received back to us, you will be emailed a discount code for the original order value to be used as store credit. Please email us first to set up the exchange.